What type of Payment Methods does Wreckless Apparel accept?
Payments can be made by cash, check, credit card (Visa, Mastercard, Discover, or American Express), or Paypal. Cash or checks can be paid in person at our office located at 3080-D W. Tharpe St. Tallahassee, FL. (NOTE: Returned checks are subject to a $50 reprocessing fee.)
Credit cards are accepted in our office or online via Square® Secure Payment Processing. Payments may also be made via Paypal through our website or via Paypal Transfer to firstname.lastname@example.org.
Is a deposit required?
Yes. All orders require a 50% deposit to begin processing. As soon as your deposit is received, production for your order can begin. Remaining balance is due when you pick up your completed order. If shipping is required, the remaining balance and shipping fee is required prior to your order being shipped.
What type of shipping is available?
Shipping is available via FedEx ground for domestic orders. Expedited shipping is also available. Please contact us directly for shipping estimates.
What is the standard turnaround time?
Most orders are completed within 1 week from the date we receive your deposit and begin processing. Although we cannot guarantee turnaround times, if your order will take longer than 1 week, we will inform you and give you an estimate of how long it will take to complete. Turnaround times do not include shipping transit time, so please schedule accordingly. Rush services are available for an additional fee.
Graphic Design FAQ
Is a deposit required for graphic design?
Yes. A deposit equal to 50% of the estimated artwork time is required prior to starting any graphic design services. If graphic design is included in your overall project invoice, the deposit based on your invoice will cover your graphic design deposit as well.
What about artwork proofs?
All artwork produced by our graphics department will be proofed to you before printing occurs. Please inspect these proofs carefully, checking for appropriate spellings, dimensions, placements, etc. Proofs will also include a recap of your order, so please inspect these elements to ensure that quantities, colors, and garment types are correct. If any revisions are necessary, please inform us during the proofing process. Once artwork is approved, orders cannot be stopped or changed. Orders will not be processed until the approval process is complete.
Who owns the artwork designed by Wreckless Apparel’s graphics department?
All prepress work including but not limited to screens, artwork, films and embroidery files are the sole property of Wreckless Apparel LLC. The design is the property of the designer and cannot be reproduced without written permission. Licensing of artwork produced by Wreckless Apparel is available. Please contact to discuss licensing if you wish to use our designs for other endeavors.
What about client-supplied graphics?
Customers that supply their own artwork retain ownership of their original submitted files. Any re-design or set-up graphics such as color separations or embroidery digitization are the property of Wreckless Apparel LLC. By submitting client-supplied artwork to us, you are granting us the permission to use any portion of your designs for the purpose of fulfilling your order. Wreckless Apparel is not responsible for any copyright infringement as a result of any client-supplied artwork.
What if my graphics aren’t print-ready?
Graphic fees may apply if artwork is not print-ready. Standard fees for color separation is $30 per print area and standard digitization fees for embroidery is $40 per print area. Graphic fees may also apply for vinyl cutting setup if your artwork requires additional set up. Please see our FAQ regarding preferred file types for information about file format and file size requirements for client supplied artwork.
Preferred File Types
Vector format artwork is the preferred format for screen printing. Acceptable file types for vector formats are
crd files. Please ensure that all fonts are converted to curves before saving files.
Files submitted as raster images would have to be traced as vector images or re-created for screen printing to occur. This process may involve additional graphic design fees, depending on the complexity of the image. Common file types for raster images include
psd. If submitting
psd files, please ensure that the image is “flattened” prior to sending.
Raster images (
psd) files are acceptable file formats for 4-color process printing (paper products) and vinyl printing. Raster images should be at 300dpi resolution. Image quality reduction may occur with images less than 300dpi. Please note that the majority of images from the web have a dpi of 72. Both vector and raster images may be submitted for embroidery digitization. The final format for embroidery digitization is a dst file. If you choose to submit your own dst files, embroidery digitization fees will not be incurred.
Is there a minimum order size for screenprinting?
Yes. Screen printing is the most effective method for large quantity orders. Therefore, a minimum of 10 pieces is required for screen printing orders. Orders less than 10 pieces are best done using our vinyl heat transfer method, which is available here. Please keep in mind that it is always advised to order extra, as industry standards allow for a 2% to 5% misprint ratio. If your order needs to be exact, please order additional.
Does garment color make a difference?
Yes. Garments for screen printing are usually divided into two categories- light color garments and dark color garments. The main difference being that dark color garments usually require an underbase for screen printing. The underbase is a base layer of white ink that is applied prior to the application of other colors. This ensures that all the colors on the garment “pop” with brightness and clarity.
What is color separation?
Color separation is the process of breaking an image down to individual colors. Each color in an image is printed separately, and requires it’s own screen. The image then looks whole again once the separate colors come together on the garment.
What are the maximum dimensions for screen printing?
Maximum dimensions vary based on print placements. We offer several different print placements, which are outlined with their respective maximum dimensions here. You may also contact our office with any particular questions about placement or sizing restrictions.
What is digitizing and why do I need to digitize my image?
Digitizing an image for embroidery is the process of putting the file in a format the sewing machines will understand. This file contains information about embroidery specific details such as the stitch patterns and thread count. This information tells the machine HOW to embroider your file, and is a necessary first step in the embroidery process. A digitized file is required in order to quote your embroidery job, as embroidery pricing is based on quantities and thread count.